Amazon Walkins Interview For Freshers 21st To 23rd Dec 2016 | Latest Walkins 2017

Amazon Walkins Interview For Freshers 21st To 23rd Dec 2016 | Latest Walkins 2017

Company Name : Amazon

About Company : Amazon is Earth’s most customer-centric company, where customers can find and discover anything they might want to buy online, and endeavors to offer its customers the lowest possible prices,” Amazon.com and other sellers offer millions of unique new, refurbished, and used items in categories such as books; movies; music & games; digital downloads; electronics & computers; home & garden; toys; kids & baby; grocery; apparel; shoes & jewelry; health & beauty; sports & outdoor; and tools, auto & industrial.

Job Role :  Customer Service Associates 

Eligibility : Any Graduate

Experience : 0 - 5 Years

Official  Website : www.amazon.com

Job location :  Pune

Communication Skills:
·        Excellent communication skills (written and verbal).
·        Ability to communicate correctly and clearly with all customers.
·        willing to work in 24*7 shifts.
·        Good comprehension skills ability to clearly understand and state the issues customers present.
·        Ability to concentrate follow customers issues without distraction to resolution.
·        Good composition skills ability to compose a grammatically correct, concise, and accurate written response.
·        Work successfully in a team environment as well as independently.

Computer Knowledge/Skills:
·        Ability to use a desktop computer system.
·        Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer.

Excellent typing skills.
·        Demonstrates understanding of the Internet, Amazon.com website, and competitor websites.
·        Demonstrates an ability to successfully navigate websites.
·        Demonstrates a proficient knowledge of email applications.
·        Demonstrates an ability to learn in various media.
·        Ability to successfully adapt to changes in the work environment.

Customer Focus:
·        Excellent customer service skills, including maintaining focus on the customer issue in a fast-paced environment.
·        Ability to empathize with and prioritize customer needs.
·        Demonstrates interpersonal skills with a diverse customer base.
·        Demonstrates conflict resolution, negotiation, and de-escalation skills.
·        Demonstrates ownership to resolve challenging customer issues, escalating when necessary.
·        Ability to determine customer needs and provide appropriate solutions.
·        Maintain regular and reliable attendance, including the daily schedule as assigned.
·        Flexible with the working schedule; may be expected to work weekends, holidays and events.
·        Ability to work overtime as required by business - as much as 60 hours a week, most often occurring in the weeks surrounding the Christmas holiday season.

Problem Solving Skills:
·        Effective problem solving skills including decision making, time management and immediate prioritization of tasks as assigned.
·        Ability to approach problems logically and rationally.
·        Action oriented and self-disciplined.
·        Organized and detail-oriented.
·        Ability to quickly and effectively prioritize work time in various departments to meet business need.
·        Ability to maintain composure in highly escalated situations.
·        Qualified candidates will be comfortable in a multi-tasking, high-energy environment.
·        They will be creative and analytical problem solvers with a passion for excellent customer service.  

Documents Required :
·        2 Passport size photographs
·        One Photo ID Proof
·        Updated Resume

Salary Offered :  Best In The Industry

Apply Mode :  Walk-in

Walk-in Time : 10:00 AM 

Walk-in Date : 21st To 23rd Dec 2016

Walk-in Venue Details :
Amazon Development Centre India Pvt. Ltd,
Trion IT Park, Survey No: 357 Ahmednagar Road,
Village Vadgoan Sheri, Taluka Haveli, Pune 411014.

Contact Details : Jenny 91-9119488299  

Share on Google Plus

About

This is a short description in the author block about the author. You edit it by entering text in the "Biographical Info" field in the user admin panel.
    Blogger Comment
    Facebook Comment

0 comments :

Post a Comment