Dell Freshers Walkins Interview Drive For Client Technical Support Associate


Company : Dell

About Company : Since 1984, Dell has played a critical role in enabling more affordable and accessible technology around the world. As an end-to-end computing solutions company, Dell continues to transform computing and provide high quality solutions that empower people to do more all over the world. We serve customers ranging from the world's largest businesses and public-sector organizations, to small and medium businesses, and individual consumers.  

Job Role/Designation : Client Technical Support Associate  

Qualification :  Any Degree

Experience Required : 0 - 3 Years

Official  Website : www.dell.com

Job location :  Gurgaon

Job Description :
·        Diagnosis & resolving of the hardware problems and troubleshooting.
·        Verifies warranty entitlement and determines appropriate action.
·        Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures.
·        Documents problems in the support solution database for diagnostics and solution implementation.
·        Responsible for providing telephone/email/chat and remote diagnostic technical support related to installation, operation, configuration, customization, performance, and usage of assigned products.
·        Provides basic remote deployment, maintenance and consulting services.  

Desired Candidate Profile :
·        Should be open to work in rotational / night shifts in a 24 by 7 environment.
·        Should have an excellent communication skills.

Documents Required :
·        2 Passport size photographs
·        One Photo ID Proof
·        Updated Resume

Salary Offered :  Best In The Industry

Apply Mode :  Walk-in

Walk-in Time : 11:00 AM - 03:00 PM     

Walk-in Date : 08th September 2016

Walk-in Venue Details :
Dell International Services,
Vipul Tech Square, Opposite Central Park,
Sector Road, Sector-43, Gurgaon - 122002.       

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