Amazon Walkin Interview Drive On 03rd September 2016


Company : Amazon


About Company : Amazon is Earth’s most customer-centric company, where customers can find and discover anything they might want to buy online, and endeavors to offer its customers the lowest possible prices,” Amazon.com and other sellers offer millions of unique new, refurbished, and used items in categories such as books; movies; music & games; digital downloads; electronics & computers; home & garden; toys; kids & baby; grocery; apparel; shoes & jewelry; health & beauty; sports & outdoor; and tools, auto & industrial.  

Job Role/Designation : International Voice Process

Qualification :   Any Graduate

Experience Required : 1 - 5 Years

Official  Website : www.amazon.in

Job location :  Bangalore

Job Responsibilities:
·        Receive & log all queries received through phone in the Trouble Ticketing tool.
·        Responding to inquiries regarding policies and programs including benefits, attendance, payroll deductions, etc.
·        Adhere to defined processes and ensure delivery in accordance with set quality standards.
·        Thorough knowledge of policies & processes for multiple Customers group.
·        Ensure the Service level are achieved at all times for HRS processes.
·        Innovative with a commitment to change and process improvement applying KAIZEN and LEAN methodologies.
·        Integrity and discretion in dealing with sensitive information and ensure data privacy at all times.
·        Take ownership for query resolution and individual metrics.

Desired Candidate Profile :
·        Minimum 1 year of experience into international calling (Tech and non-tech are eligible).
·        Minimum education should be graduation (Diploma holders please excuse).
·        Flexible to work in 24/7 shifts.
·        Excellent communication skills.
·        Immediate joiners are preferred.  

Documents Required :
·        2 Passport size photographs
·        One Photo ID Proof
·        Updated Resume

Salary Offered :  Best In The Industry

Apply Mode :  Walk-in

Walk-in Time : 09:00 AM

Walk-in Date : 03rd September 2016

Walk-in Venue Details :
Amazon Development Centre (India) Private Limited,
2870, Building - Taurus 1, Bagmane Constellation Business Park,
Outer Ring Road, Doddanekundi Circle,
Marathahalli Post, Bangalore 560037.      

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