Microland Walkin For Freshers Graduate 02nd To 04th September 2015 - Apply Now


Company :  Microland

About Company : Microland"s Infrastructure Management Service (Desktop) is a time-tested and proven service offering focused on reducing your operational costs and ensuring maximized availability and performance of your IT. We have gained enormous process and operations maturity through a decade plus of experience in delivering onsite services to a host of customers across the globe. The experience gained from designing, building, and managing IT infrastructure solutions on heterogeneous platforms has been leveraged to provide this service to our global customer base.  

Job Role/Designation :  Customer Support Engineer/Technician

Job Description :
·        Planning and organising skills. Able to manage time effectively, set priorities appropriately, schedule tickets.
·        Take ownership and responsibility of queries, issues, problems and tasks assigned within the team/s.
·        Communication/ Presentation Skill Good-Oral and Written Communication -Must.
·        Requesting and coordinating for vendor support, Works with vendor support contacts to resolve technical issues within the desktop/IT environment.
·        IMAC-Assist in user/hardware movement, Responsible for tracking hardware and software inventory.
·        Able to operate within customer standard operating procedures.  
·        Service Level Management-Ensure tickets are Responded & Resolved within the agreed timeline/SLA.
·        Must be Individual Contributor Preferred & Able to operate with Minimal Supervision.
·        Must be good listener and speaker.
·        Able to maintain professional demeanour under stress- Must.
·        Excellent understanding and hands-on of MS Office, Excel, Power point.
·        Diagnose and quickly resolve a wide range of Windows applications and networking problems to help minimize any downtime.
·        Understanding of Ticket Process - Incident /Service Request Preferred Understanding to Coordinate with Vendor/ Principle.
·        desktop or laptops that has authorized access to the network.

Documents Required :
·        One Photo ID Proof
·        Updated Resume

Qualification :  Any Graduate

Experience Required : 1 - 3 Years

Salary Offered :  Best In The Industry.

Job location :  Gurgaon

Official  Website : www.microland.co.in

Apply Mode :  Walk-in

Walk-in Time : 10:00 AM - 05:00 PM

Walk-in Date : 02nd To 04th September 2015

Walk-in Venue Details :
Microland Limited,
Ground Floor, No. 6 & 7, Palm Court,
Sector 14, Maharana Pratap Chowk,
Near Metro Station,MG Road. Gurgaon  Haryana,122 001,

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