ICICI Bank Hiring Freshers Graduate October 2015 - Apply Now

Company :   ICICI Bank

About Company :   ICICI Bank is India’s second-largest bank with total assets of Rs. 4,062.34 billion (US$ 91 billion) at March 31, 2011 and profit after tax Rs. 51.51 billion (US$ 1,155 million) for the year ended March 31, 2011. The Bank has a network of 2,752 branches and 9,225 ATMs in India, and has a presence in 19 countries, including India. ICICI Bank offers a wide range of banking products and financial services to corporate and retail customers through a variety of delivery channels and through its specialised subsidiaries in the areas of investment banking, life and non-life insurance, venture capital and asset management.

Job Role/Designation :  Phone Banking Officers

Qualification :  Any Graduate

Experience Required : 0 - 2 Years

Job Description :
·        The incumbent is responsible for managing customer queries / complaints in voice process (inbound & outbound).  

Desired Candidate Profile :
·        Handle and resolve customer complaints/ queries over phone.
·        Provide customers with relevant product and service information.
·        Cross sell new product and service opportunities to customers over phone.
·        Provide feedback to the team leaders about product / process.
·        Good Communication Skills (English & Hindi Language).
·        Open to work in rotational shifts.  
·        Age less than or equal to 28 years.
·        Graduates in any discipline.
·        0 - 2 years experience in call centers handling domestic and international customers.

Documents Required :
·        Passport size photographs
·        One Photo ID Proof
·        Updated Resume

Salary Offered :  Best In The Industry.

Job location :  Thane/Hyderabad

Official  Website : www.icicibank.com

Apply Mode :  Online

To Apply Online : Click Here    

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