HCL Walkin For Freshers Graduate 08th & 09th September 2015 - Apply Now

Company :    HCL

About Company :   
HCL is a leading global Technology and IT Enterprise with annual revenues of US$ 6.4 billion. The HCL Enterprise comprises two companies listed in India, HCL Technologies (www.hcltech.com) and HCL Infosystems (www.hclinfosystems.in). The 37 year old Enterprise, founded in 1976, is one of India's original IT garage start ups. Its range of offerings span R&D and Technology Services, Enterprise and Applications Consulting, Remote Infrastructure Management, BPO services, IT Hardware, Systems Integration and Distribution of Technology and Telecom products in India. The HCL team comprises 90,000 professionals from diverse nationalities, operating across 31 countries including 505 points of presence in India. HCL has global partnerships with several leading Fortune 1000 firms, including several IT and Technology majors. 

Job Role/Designation :    Customer Service Executive

Qualification :   Any Graduate

Experience Required : 1 - 3 Years

Job Description :
·        Answer all CHATS as per process flow procedure.
·        Excellent written and Spoken English.
·        Adherence to process to ensure high quality and customer service.
·        Follow escalation procedures for issues uncontrollable at agent level.
·        Handling and solving Customer problems.
·        Should be flexible to work on Weekends and in a 24*7 environment.
·        Need 50 WPM with 90% accuracy, Ability to handle Multiple chats.  

Desired Candidate Profile :
·        Good Analytical and Interpretation Skills.
·        Comprehension skills.
·        Should possess Good Communication skills.
·        Should have keen eye for details.

Documents Required :
·        One Photo ID Proof
·        Updated Resume

Salary Offered :  Best In The Industry.

Job location :  Noida

Official  Website : www.hcl.com

Apply Mode :  Walk-in

Walk-in Time : 11:00 AM To 06:00 PM

Walk-in Date : 08th & 09th September 2015

Walk-in Venue Details :
HCL Technologies Limited,
A-22, Sector-60, Noida. 

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