Tech Mahindra Walkin For Graduate 31st August 2015 - Apply Now

Company :  Tech Mahindra

About Company : Tech Mahindra represents the connected world, offering innovative and customer-centric information technology services and solutions, enabling Enterprises, Quality Assurance/Quality Control Executives and the Society to Rise™. We are a USD 2.7 billion company with 84,000 professionals across 49 countries, helping 540 global customers including Fortune 500 companies. Our Consulting, Enterprise and Telecom solutions, platforms and reusable assets connect across a number of technologies to derive tangible business value. We are part of the USD 16.2 billion Mahindra Group that employs more than 155,000 people in over 100 countries. The Group operates in the key industries that drive economic growth, enjoying a leadership position in tractors, utility vehicles, information technology and vacation ownership.

Job Role/Designation : Quality Assurance/Quality Control Executive

Job Description :
·        Must be able to conduct audits for trainees during training and OJT (over and above floor audits).
·        The candidate should have excellent problem solving capabilities and lateral thinking skills.
·        Understanding of the Business situation and capability to address issues.
·        Patience while giving feedback, Open to change, Multi-tasking skills, Inter personal skill.
·        Good Knowledge of Audit and Evaluation function.
·        Analytical bent of mind.
·        Driving quality initiatives in the team.
·        Willingness to travel for short/long trips basis demand of business situations. Handle Call Audits and Call Center Quality.
·        Take care of Attendance Management.
·        Responsible for Audit Accuracy & Quality Improvements.
·        Maintain KET Scores and Customer Satisfaction index.  
·        Ability to handle pressure and a natural go getter.
·        Ability to lead associates and drive Quality culture.

Desired Candidate Profile :
·        2- 3-Yrs experience in BPO, preferably in Customer Care.
·        1 year of relevant quality & call audit experience.
·        Strong interpersonal and influencing abilities. 
·        Good written and verbal communication.
·        Confident and self motivation attitude.
·        Good process management skills.

Documents Required :
·        One Photo ID Proof
·        Updated Resume

Qualification :   Any Graduate

Experience Required : 2 - 5 Years

Salary Offered :  Best In The Industry.

Job location :  Noida

Official  Website :

Apply Mode :  Walk-in

Walk-in Time : 12:00 PM To 04:00 PM

Walk-in Date : 31st August 2015

Walk-in Venue Details :
Tech Mahindra, A7, Sector 64,
Near Fortis Hospital. Noida,  

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