iGATE Walkin For Freshers Graduate 02nd September 2015 - Apply Now

Company : iGATE

About Company : iGATE is a ~$1 billion organization, providing full-spectrum consulting, technology and business process outsourcing services differentiated by a Business Outcomes-based business model. Driven by the philosophy of 'Accountable for Clients" Business' powered by iTOPS (Integrated Technology and Operations) platforms, iGATE provides effective solutions to over 184 Fortune 1000 clients globally across verticals including Insurance and Healthcare, Life Sciences, Banking and Financial Services, Manufacturing, Retail, Logistics and Distribution, Communications, Energy and Utilities, Media, Entertainment, Leisure, Travel, and Public Sector and Independent Software Vendors.  

Job Role/Designation : Tech Support – International Voice Process

Job Description :
·        Troubleshoot customer issues related to internet broadband, cable, DTH, modem, router, mobile handset etc.
·        Greet customers in a courteous, friendly, and professional manner using agreed upon procedures.
·        Provide best-in-class customer service, problem resolution and technical troubleshooting to customer queries over the voice based phone service.
·        Support customers across Telecommunication, Financial Services, Healthcare and Technology vertical.
·        Listen attentively to customer needs and concerns; demonstrate empathy.
·        probe for and confirm understanding of requirements or problem.
·        Meet customer requirements through first contact resolution.
·        Clarify customer requirements.

Desired Candidate Profile :
·        Should have minimum of 60% aggregate and above in academics 10th, 12th and graduation.
·        Candidates applying must have graduated and post graduated only in 2015.
·        Candidate must have good English written / verbal communication skills.
·        Candidates must be open to relocate to any location and work in night shifts.
·        Coupled with good English language comprehension.
·        Candidates should be ready to execute 2 year service agreement.
·        Candidates must be available to join immediately.
·        Should have no gaps in education.

Documents Required :
·        One Photo ID Proof
·        Updated Resume

Qualification :  BE/BTech/MCA

Experience Required : Freshers

Salary Offered :  Best In The Industry.

Job location :  Noida

Official  Website :  www.igate.com

Apply Mode :  Walk-in

Walk-in Time : 02:30 PM To 03:30 PM

Walk-in Date : 02nd September 2015

Walk-in Venue Details :
IGATE Global Solutions Limited,
Plot No. 142, Block B,
Noida Special Economic Zone (NSEZ),
near Kendriya Vihar,
Sector-82 Noida- 201305 

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