HCL Walkin For Graduate 24th To 28th August 2015 - Apply Now


Company :  HCL

About Company : HCL is a leading global Technology and IT Enterprise with annual revenues of US$ 6.4 billion. The HCL Enterprise comprises two companies listed in India, HCL Technologies (www.hcltech.com) and HCL Infosystems (www.hclinfosystems.in). The 37 year old Enterprise, founded in 1976, is one of India's original IT garage start ups. Its range of offerings span R&D and Technology Services, Enterprise and Applications Consulting, Remote Infrastructure Management, BPO services, IT Hardware, Systems Integration and Distribution of Technology and Telecom products in India.

Job Role/Designation : Technical Support Manager

Job Description :
·        Responsible for activities relating to the evaluation, analysis, and setup of PC-based software products (e.g., word processors, spreadsheets, presentation graphics, database management systems, electronic mail, and communications).  
·        Provide hardware / software / network problem diagnosis / resolution via telephone/email/chat for customers end users
·        Troubleshoot client software and basic network connectivity problems.
·        Identify, evaluate and prioritize customer problems and complaints.
·        May train users and operators on a limited basis and/or may write training procedures.
·        Participate in on-going training and departmental development.
·        Routine maintenance updates with other IT staff and business units.  
·        Coordinate and manage relationships with vendors and support staff that provide hardware / software / network problem resolution.
·        Use the Incident Management System to document and manage problems and work requests and their respective resolutions and circumvention's.  
·        Route problems to internal 2nd and 3rd level IT support staff.
·        Administer and provide User account provisioning.
·        Perform user account management activities.

Qualification :   Any Graduate    

Experience Required : 3 - 8 Years

Salary Offered :  Best In The Industry.

Job location :  Chennai/Bangalore

Official  Website :  www.hcl.com

Apply Mode :  Walk-in

Walk-in Time : 01:00 PM To 04:00 PM

Walk-in Date : 24th To 28th August 2015

Walk-in Venue Details :
HCL Technologies,
Arihant Sterling Technopolis,
OMR Road (Opp to MAX Showroom),
Kandanchavadi, Chennai.  

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